CUSTOMER SERVICE
The service companies provide and the customer representatives they have presenting them, is often a mismatch.
What is an example of bad customer service? Bad customer service is when a customer feels their expectations were not met. According to our Trends Report, the top indicators of poor customer service include long wait times, an automated system that makes it hard to reach a human agent, and having to repeat information multiple times.
How do companies offer good customer service? The most important rule in providing excellent customer service is to be friendly. Try to greet customers with a smile and always be courteous and respectful. Be proactive by paying attention to the customer’s needs and offering help or recommendations before they ask.
What are the 3 most important things in customer service? Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude. Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track.
Why customer service is important for any company? Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.
Is the customer always right answer? The answer to this question is, “No, the customer is not always correct.” Not every customer will be right for your business and some may even be bad for your company and/or employee morale. … Be solution-oriented, even when that means the customer isn’t right.
ACCOUNTABILITY
Holding companies and their representatives accountable is the more important than ever.
What do u mean by accountability? Accountability is when an individual or department experiences consequences for their performance or actions. Accountability is essential for an organization and for a society. Without it, it is difficult to get people to assume ownership of their own actions because they believe they will not face any consequences.
What does it mean to hold accountability? Accountability means being answerable for your actions and decisions. If you were made responsible for something or you yourself promised to achieve certain outcomes, you can be held accountable for them.
How can a person be accountable to his actions?Maybe It’s You: 5 Steps To Taking Accountability For Your Actions
- Don’t Make Excuses. When something goes wrong, accountable people don’t place the blame on others. …
- Stop Playing The Victim. I’m sure we’ve all done this once before. …
- Your Life Is Yours. …
- Reclaim Your Time. …
- Learn how to apologize.
KARMA
Karma is that thing that comes back to you when you least expect it, so be careful of what you do
Karma is that age-old universal theory of getting what we deserve based on our thoughts and actions. … Better yet, if you practice these steps daily, you might not only bring good karma to yourself, but your actions may benefit those around you too.
Is there a such thing as good karma? Karma is that age-old universal theory of getting what we deserve based on our thoughts and actions. … Better yet, if you practice these steps daily, you might not only bring good karma to yourself, but your actions may benefit those around you too.
Is it better to have good or bad karma in Infamous? If you choose good karma, your tribe will generally be a lot more accepting of you. They will want you back home and rejoice when you get home. … Delsin and Fetch establish a more intimate relationship if you choose evil karma, but Eugene pretty much stays the same.